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New Contributor melmia
New Contributor

Re: Optus Number Share Problem

Hi , I have the same problem with my watch, can't get the number share working on my new phone. I have sent you PM, could you pleae look into this for me? Thanks so much 🙂

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New Contributor Bradlo
New Contributor

Re: Optus Number Share Problem

I’m gonna need some Level 2 style help here as well. Hours on the phone with Optus and Apple and I have waited a couple of weeks for possible back-end updates or improved service manuals to help myself and others. 

 

Not an essential service, but still...

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New Contributor Becsh
New Contributor

Re: Optus Number Share Problem

This is an old thread but I’m having the same issue. No one at Optus tech support will admit to even hearing anything about it before. I’ve been told explicitly they they are not trained in number share at all. If there’s a back room Optus tech-y person monitoring could you please tell me who to PM to get this sorted out. 

RetiredModerator PhilC
RetiredModerator

Re: Optus Number Share Problem

Hi @Becsh I'm sorry to hear about the troubles you've had linking your services. If you could please send through the full name, number and date of birth attached to your account here →http://yesopt.us/pmphil we'd be happy to assist. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor Robertkamber
New Contributor

Re: Optus Number Share Problem

Same issue here, I’ve call Optus around 20 times been on hold for around 5 hours altogether, Optus really sucks

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RetiredModerator PhilC
RetiredModerator

Re: Optus Number Share Problem

Hi @Robertkamber if you could please PM the full name, number and date of birth attached to the account we'd be happy to assist. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor Medivh
New Contributor

Re: Optus Number Share Problem

Thanks for the deails,

Calling customer service now...

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New Contributor dmac13
New Contributor

Re: Optus Number Share Problem

Hey,

 

I'm facing the same issue. Can you please help me also Smiley Happy

 

Dave

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RetiredModerator Toomey
RetiredModerator

Re: Optus Number Share Problem

No problem @dmac13, follow the instructions above to message a moderator and we'll follow up asap.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor dmac13
New Contributor

Re: Optus Number Share Problem

Helpful live chat crew sorted me out thankfully!

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