Placed an online order on the 19 of December and haven’t heard anything since, I got the temporary order number but no call or anything I’ve since tried to contact Optus with no luck. Very close to just going else where. So where’s my order??
Solved! Solved: Go to Solution.
Thanks for reaching out to us about this.
I can see that you've also contacted us via PM to discuss this and we've been assisting you there.
@MattEvans - Thansk for getting in touch with us Matt. Can I get you to confirm if you have your temporary order number handy? If you do, please pop over to our online form and fill out your details and our Support guys will get in touch with you → https://www.optus.com.au/shop/support/social-enquiry-form/token-generator
Glad to hear that's the case! Feel free to get in touch with us if you need a hand with anything else 🙂