For 24/7 support message our team of experts via the My Optus app.
ALSO does anyone have their EMAIL ADDRESS
no one at OPTUS will hand it out unless it’s BILLING
so just so I can TRY and resolve issues as my problems seem above their abilities
thx
Simmy
There is no email based support as far as I am aware.
Few options such as phone and chat support and some stores have limited support.
What sort of issue is happening?
The email contact on the link below may work.
https://offer.optus.com.au/for-you/support/complaints
THANK YOU
enquiries@optus.com.au
WOW a real email. Thank you so much!!
I can now use Twitter FB AND EMAIL - awesomeness as my teenagers say.
I say just awesome 😊🌟🌟🌟
This CROWD does work. Only because people do care not like OPTUS
no still no home phone, low bandwidth w one device, the list is so long.
Yet THANK YOU everyone 😊✊
Cheers!
@simmy7 I am curious to find out if that email address work, can you give some feedback if you get an answer, Thks
It should work but it is not the recommended method of contact and subsequently you may find a response may take longer.
