Thank you for raising this issue and we do apologise for the issues you're having with Number Share.
Please note that we’re unable to look into account details on Yes Crowd as we most likely will need to reset the back-end settings.
We recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
That's great to see, @JoseAus !
Glad to see the Messaging team helped get your Apple Watch connecting for you. Have a great day!