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New Contributor VSonia
New Contributor

Not received my phone

Hi I ordered new iphone from Optus on a plan it’s been 2 months haven’t received the phone yet as they said with in three weeks I will receive it. 


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RetiredModerator Tano

Re: Not received my phone

That's quite a long time to be waiting @VSonia. I'd recommend touching base with our Sales Support team (Mobile > Track Your Order) to check on the status of this. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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