Heya @skapeleris, have you recently completed a plan change? It seems strange that you're no longer in a data pool 😕
Have you since had this resolved?
If not, we'd be happy to help! Please chat with us HERE so we can get to the bottom of it for you.
Data pool is a myth with Optus. I have two valid post paid plans. Optus system can't link the two somehow.
So, yeah, OPTUS DATA POOL IS A MYTH. Don't bother calling, chatting, facebook, etc.. Just save yourself the frustrations.
OPTUS DATA POOL IS A MYTH. THE OPTUS SYSTEM IN PLACE PREVENTS DATA POOL FROM HAPPENING.
Hi @4J, I've replied to your other post regarding this.