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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

No service

Hi there, I seem to be having no service, I can't make any calls or receive them,  can't use the internet without wifi, next to the wifi symbol it just says "Searching..." it's been like this for a couple of hours, I've tried turning it off and on, if anyone could please help me out,  thank you!

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Super Contributor
Super Contributor

Re: No service

Hi @Bjorn

 

Sorry to hear this. What type of phone are you using? Is this just happening when your just at home, or everywhere you go? 

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Re: No service

Hey thanks for replying I've turned it off on and on for like the 10th time and it's now working but it the 4G icon is not displayed, but I am now reconnected to Optus 

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New Contributor
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Re: No service

I'm using an apple iPhone 6s by the way 

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Re: No service

Hi @Bjorn

 

Glad to hear it's working. Have you checked your settings to see if 4G is turned on? Settings - Mobile - Mobile data options - Enable 4G. 

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