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2017-07-17 08:16 PM
Hi there, I seem to be having no service, I can't make any calls or receive them, can't use the internet without wifi, next to the wifi symbol it just says "Searching..." it's been like this for a couple of hours, I've tried turning it off and on, if anyone could please help me out, thank you!
2017-07-19 04:09 PM
Sorry to hear this. What type of phone are you using? Is this just happening when your just at home, or everywhere you go?
2017-07-19 07:14 PM
Hey thanks for replying I've turned it off on and on for like the 10th time and it's now working but it the 4G icon is not displayed, but I am now reconnected to Optus
2017-07-20 04:59 PM
Glad to hear it's working. Have you checked your settings to see if 4G is turned on? Settings - Mobile - Mobile data options - Enable 4G.