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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Tigerrrr
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New Contributor

My calls always show up as unknown

All of my calls are showing up as unknown even though I have them in my contacts
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Aron_YC
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Moderator

Re: My calls always show up as unknown

Hi Tigerrrr


Sounds like Caller ID is disabled for your service. If you message our online support team via the My Optus app, or our social media team on Facebook or Twitter, they can assist to have this enabled. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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