cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
Occasional Contributor
Occasional Contributor

Mobile drop out

While speaking to my son who has an Apple iphone 6 & mine is a 5C he starts saying he cannot hear me after only about a minute of conversation & then we both quit.

0 Kudos
Reply
3 Replies
Highlighted
Honoured Contributor
Honoured Contributor

Re: Mobile drop out

What happens on his phone when someone else calls him after a minute?

What happens on your phone when you call someone else after a few minutes?

 

Peter Gillespie

Highlighted
Occasional Contributor
Occasional Contributor

Re: Mobile drop out

My number 2 son says he has no problems with other mobile calls. I rang my number 3 son just now & everything was fine.

0 Kudos
Reply
Highlighted
Honoured Contributor
Honoured Contributor

Re: Mobile drop out

So it something that only affects your son's phone when only you call him? Strange. Perhaps next time you're together you can do some testing in the same room to see if you can replicate the issue.

 

The only thing I could suggest is dropping into an Optus store and both getting replacement SIMs  (on the spot) to confirm there's not an issue there.

 

Peter Gillespie

 

0 Kudos
Reply
Top Contributors