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JacquieDS
New Contributor
New Contributor

Iphone 8 Plus deal

Hi, I just ordered the iphone 8 plus deal on 24th Dec. They have yet to ship it today. But I was told I would get it in 2-3 business day. Anyone else know?
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TheAuzzinator
Occasional Contributor
Occasional Contributor

Re: Iphone 8 Plus deal

Hi @JacquieDS

Unfortunately, unless you have received an email with a confirmed order number and tracking number then you more than likely will be waiting a little bit longer. If you've received a tempory order number then that does mean that your order is being reviewed by the Optus team and a followup email will be sent sometime in the next week or two. There has been a huge amount of people ordering the promo plans from Optus over the last few weeks, myself included, so they do have quite a few orders to get through. 

- Auzz

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JacquieDS
New Contributor
New Contributor

Re: Iphone 8 Plus deal

Thank you, I have a confirmed order, but when i presses Tracking, it says In Progress 😞

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Dan_C
Retired Employee
Retired Employee

Re: Iphone 8 Plus deal

Hey @JacquieDS

 

You're welcome to send us a private message with your order details. I'll need your full name, DOB and mobile number. We'll see if there's tracking reference available for this one. We should then be able to give you an expected delivery date. Look forward to hearing back 🙂 

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