For 24/7 support message our team of experts via the My Optus app.
We're not able to check on your order through the forum. If you'd like to follow up on your order you can message our social media team on Facebook or Twitter.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.