I have placed an order 3 weeks ago at optus store. There has been no status update apart from the fact it is submitted. Everytime I talk to chat they give me different stories. It wil be delivered in 5 days. We have received the stock and waiting for allocation. Now they say we are out of stock. Please tell me the correct status. What exactly is happening. Ipad pro 3 are easily available at all apples store now,
Just checked with an Apple store. Apparently they will hook up an iPhone with an Optus plan but they won't for iPads
So yes, disregard my suggestion. You'll have to decide how long you'll wait for Optus to get things sorted versus starting over.
Still can't lock down a timeframe I'm afraid @ADI0751
Back orders generally take 3-5 weeks and with Apple, it's always hard to get a set-in stone date.
You'll receive an SMS as soon as your order ships from our warehouse.
It's also important to note that your plan and device repayments will begin when the device is dispatched from our warehouse.
I ordered the first one of these the other 2 on September 24th 2018 waited basically till November 22nd 2018 when they cancelled the order and then upgraded it to this one as it was in stock! Has been on backorder since then with a rain check! You don’t get the message every 5 days either for updates... I am meant to be dealing with someone from SA and live in the country in WA. I have waited this long and only doing it for the plan as we get more gb in the country than on Telstra but it’s a joke!!!
ask for all of your transcripts to be sent to you and also go to the ombudsman with it when and if you finally get it.