How to close the chat?


How do I close the chat? 

I always don't find a close button or x button to end the chat 

Re: How to close the chat?


Depending on the layout or resolution it might be outside your screen. Try rotating the screen. Alternatively just close the chat box using the double tap home button and then swipe up the program you want to close.

Re: How to close the chat?


Okay  in case if the rotation doesn't work, and If I close it directly. How would I get the survey pop up?


Re: How to close the chat?


The survey would only show after ending the chat. You may be able to ask the agent to close it from their end?

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