Hi happydrivingjoe - have you managed to get this one sorted yet?
If not, have a chat with our Support guys here and they should be able to help you with this! Just need to give it 5-10 seconds for it to pop up (on a desktop) and then choose the Sales option.
Hi Sev, the best team to speak to is Sales Support on 1300300562, they'll be available again on Monday morning and can help get your order sorted out 🙂
It's definitely dead.
I have tried to REPLACE my current 120GB Naked plan. I was unable to change it online due to a glitch in the system so I ordered a new unlimited monthly plan. I obviously don't want both but see no way of cancelling the old one. How do I do that