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jackiebaxter65
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New Contributor

How long does it take for me to be able to use my Optus sim

I bought an Optus SIM card today and am waiting for it to connect.

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Kyri_YC
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Moderator

Re: How long does it take for me to be able to use my Optus sim

Hey there @jackiebaxter65. In general terms, a SIM card for a new service activation will take up to 15 minutes to a maximum of 4 hours top complete. If you get past that time frame and its still not active, I recommend getting in touch with our Messenger team via the My Optus App for more support. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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