I did an online order for an early upgrade which was approved. I was sent an email with a link to finalise the order which requires putting in this temporary id but whenever I did it said the id does not match. Id iS T61514512691825. Not sure if it’s espired now or if it can be reprocessed.
I'm happy to take a quick look at this one. Are you able to send us a PM with your order details? We have your temporary order reference number but we just need to confirm your full name and DOB. We'll get back to you as soon as we can.