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Does Optus support Apple Watch family setup?

Does anyone know if Optus supports Apple Watch family setup?
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Re: Does Optus support Apple Watch family setup?

Received confirmation that Optus currently does not support Apple Watch family setup

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Re: Does Optus support Apple Watch family setup?

Hey @001100, thanks for reaching out to us. I'm afraid we don't support Apple Watch Family Setup. For more information about Number Share, please view our 'Number Share' guide'


I will pass on your feedback to the relevant teams so we can improve our customer service experience.

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Re: Does Optus support Apple Watch family setup?

@Tina_YC I just wanted to add my name as a current customer who is looking for Family Setup as well. To be honest I will switch carriers to the first one who releases support for it.

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Re: Does Optus support Apple Watch family setup?

Hey @Jamesnnn, thanks for your message too. I've added this as further feedback for the relevant teams to review as we're always looking to improve the services we provide. 

If you do have any questions relating to your individual account, please send us a message through the My Optus App and we'll help you out from there. 

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Re: Does Optus support Apple Watch family setup?

hey there, also add me to the line of people who are interested in family setup for apple watch. I will buy from any provider that offers this feature first.
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Re: Does Optus support Apple Watch family setup?

I also wish to use the Family Set Up feature on the new Apple Watch I have bought for my granddaughter. I too will change carriers to the first one that offers it. I hope Optus brings it out soon.

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Re: Does Optus support Apple Watch family setup?

Yep, me as well - long term (20-year Optus customer) but I am ready to switch
1. No Family Setup
2. No decent cheap addon plans to add kids phones on to your setup
So many 2nd tier providers now offer such competitive rates.
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Re: Does Optus support Apple Watch family setup?

Sorry if you feel that way @BenC. We do offer → Mobile Family plan. All our deals / bundles can be found → here. If you are looking for something else then I would recommend to speak with one of our sales agent via the → messaging service to see what we can offer you.


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Re: Does Optus support Apple Watch family setup?

Waiting for any phone carrier to hurry up and support apple iwatch family setup, this is something that I think will become a go to for a lot of parents who’s kids tend to misplace their phones.
Had so many problems recently just setting up a new Optus esim on my daughters new iwatch, would be nice if I only had to change the plan and not the sim.
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