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New Contributor Summerparkins
New Contributor

Do you have to keep old sim in to port to Optus

Do you have to keep old sim from old provider in whilst your number is being ported to Optus??

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Frequent Contributor
Frequent Contributor

Re: Do you have to keep old sim in to port to Optus

When porting over your number needs to be active and youl need an Optus sim card inorder for your service to work once your port over is complete

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Online Community Manager
Online Community Manager

Re: Do you have to keep old sim in to port to Optus

Hey there Summerparkins,


Just adding that you can find more helpful info on our help and support page: Switch your mobile phone number to Optus


When you current SIM with your old provider goes dead it should mean your Optus SIM is active and ready to go


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