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2019-02-08 12:12 PM
I’ve ordered an IPhone XS Max with a plan from Optus, completed the detailed in the form online and I’m waiting from a call to one of my Parents -my dad as that I used his details (as I am under 18 and don’t have the identification needed). I’m not sure how long it would take to get the email and to get it delivered or to get it confirmed.. anyone know?
2019-02-09 07:59 PM
For starters, if you still have a "Txxxxxxxxxxx" temporary order, then it hasn't been entered into the system yet, this can take up to 48 hours.
You'll probably need your dad to call Optus and get them to check the status of the order on his account.