Searching...

Mobile

Reply
Highlighted

Copy of the receipt needed

vincintbear

Hi, Im just wondering if I can get a copy of the original receipt for my iPhone 6s 128G which I bought from Optus in last October. I'm now seeking to do an oversea's repair to it since it stopped working and the Apple store here is asking me for the proof of purchase. Cheers!

Re: Copy of the receipt needed

petergdownload

They may also be happy with a bank statement from around that time.

 

Peter Gillespie

Re: Copy of the receipt needed

Tris

Hey @vincintbear, we can certainly take a look at this and see how we can assist. Can you please send me a PM? We would need to know how you purchased the phone (store or online), the IMEI of the device, the date of purchase (located in your bank statement if purchased via card) and your full name as it would have appeared on the receipt 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
16 Kudos
15 Kudos
12 Kudos
11 Kudos
9 Kudos