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New Contributor Joshd1212121212
New Contributor

Cannot hear on phone call iphone

I cannot hear on phone calls. Icon to switch between speaker and handset is greyed out. 

 

I'm convinced its a network issue as I took out sim card and put it back in and that fixed it but only for a couple hours. 

 

At the same time imessage also stopped working and will not activate aswell saying its not connected to internet. 

 

Any help would be aprreciated. 

Ta

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Respected Contributor
Respected Contributor

Re: Cannot hear on phone call iphone

Do you have any bluetooth devices connected to it? Watch, headphones, speaker, etc? 

 

I recently got a new smart watch and one setting I didn't know was even available was to answer calls through the watch. As in, I had to speak into and try and hear from the person through my watch. Was horrible. Anyway, thought this might be happening to you without realising. 

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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New Contributor Joshd1212121212
New Contributor

Re: Cannot hear on phone call iphone

Yeah I do have a smart watch and have been having to call through it. 

 

How do I change settings back? 

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Respected Contributor
Respected Contributor

Re: Cannot hear on phone call iphone

Not sure what the other guy is talking about....

 

What kind of smart watch do you have? I changed the settings on my smart watch itself (Samsung Galaxy) to not allow calls to come through

____________________________________________________________________________________________________________________________
I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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