Can't access my voicemails

[Dermotjudge]

Hi Optus Team,

I can't access my voicemail. My number is *****and when I enter it into the phone when prompted after calling 321, it rejects straight away. 

Regards,

Dermot Judge

[George_YC · Accepted solution]

Hi @Dermotjudge

Sorry to hear you're having some issues with your Voicemail.

Have you visited our support page How to set up Voicemail for your mobile to see if voicemail is set-up correctly?

Please note that we’re unable to look into account details on Yes Crowd and your number has been hidden as this is a public platform.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

[Dermotjudge]

Thanks George. I got it sorted. Much appreciated.

[George_YC]

Ahh, glad to hear @Dermotjudge! Happy we were able to help out, have an awesome day 😊