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2019-07-20 03:05 PM
Am in the US and use pre-paid and so bought the add on. I can't send sms or make calls and although wifi is working, on the screen it says SOS only. Does anyone have any ideas as I can't ring tech support and no one is responding in tech support chat!
2019-07-21 10:56 AM
Did you activate international roaming on your service?
If you can get a WiFi connection and have the MyOptusApp installed, go to Service > Service Settings to activate/check.
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