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New Contributor
New Contributor

Beats with phone plan

I upgraded my phone to a more expensive plan as I was told I would receive the beats promotion with my change of plan. It’s been 48 hours and I haven’t received a text message for the promotion yet. Should I just wait longer or do I need to do anything to generate the text message?

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Trusted Contributor
Trusted Contributor

Re: Beats with phone plan

I would chat to Optus billing and get them to push it through, it likely just needs to be nudged through.

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Online Community Manager
Online Community Manager

Re: Beats with phone plan

Hi @LaurenC99 were you able to get through to live chat to get the code for the promo?

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