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2019-04-05 10:12 AM
I upgraded my phone to a more expensive plan as I was told I would receive the beats promotion with my change of plan. It’s been 48 hours and I haven’t received a text message for the promotion yet. Should I just wait longer or do I need to do anything to generate the text message?
2019-04-05 04:07 PM
I would chat to Optus billing and get them to push it through, it likely just needs to be nudged through.
2019-04-09 12:29 PM
Hi @LaurenC99 were you able to get through to live chat to get the code for the promo?