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New Contributor
New Contributor

Apple Watch Mobile Data Hiccup

I have been trying endlessly today to set up my Apple Watch series 3 Cellular mobile data but with no luck. I have ordered this many of times through the app, but I keep getting sent “There's been a hiccup with your Optus Number Share activation request. Try again after 4 hours. For more info www.optus.com.au/NumberShare”. I tried live chat and spoke to 3 people, the first one told me to unpair and uninstall the app, which I did. I reinstalled it and re-paired it, but it’s still coming up saying “no mobile data plan”. 

 

On the App under the Watch, Mobile Data, it now says I have 4 Optus plans not in use. 

 

Just a little frustrating I must say! Can someone from Optus help me with this please???? 

2 Replies
Occasional Contributor
Occasional Contributor

Re: Apple Watch Mobile Data Hiccup

I have the same problem, and started my own thread. Hope this can be solved quickly and easily.

Occasional Contributor
Occasional Contributor

Re: Apple Watch Mobile Data Hiccup

Hi

I decided to try chat again and thankfully Nele was able to fix my problem.

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