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App does not recognise my #

My app has stopped working. Said it does not recognise me. It then asked me to enter my number ans gave me a Sorry msg: "Sorry we don't recognise the service you're using..." tried reinstalling but did the same thing. This app really sux!!

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Re: App does not recognise my #

I am having the exact same problem!! I was using the app not even an hour ago and then it suddenly started doing this! I tried reinstalling as well but nothing has worked, so fustrating

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Moderator
Moderator

Re: App does not recognise my #

Hi @Beenygirl and @Chrissy13299 - Apologies for the inconvenience caused. We had some technical issues with the App and My account. This is resolved now and you should be able to login.


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