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2015 MacBook Pro keeps mysteriously shutting off every 10-15 minutes

Completely baffled. I’ve reset the PRAM and SMC twice, reinstalled OS X, cleaned the inside, shouted a lot, checked the battery, and it’s still happening. Is there anything obvious I’m overlooking or should be doing? I apologize if I haven’t provided enough info.

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Respected Contributor
Respected Contributor

Re: 2015 MacBook Pro keeps mysteriously shutting off every 10-15 minutes

You are in the wrong place, this is the Telco Optus.
From my previous life doing Apple support, you have covered pretty much everything that would be done via a phone call to Apple support.
Due to the age of the device, Apple wont be too supportive.
Depending on where you are in the world, you may be able to book a genius bar appointment - depends on your countries apple stores as they have been closed due to covid-19
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