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SZC
New Contributor
New Contributor

2 phone numbers

Hi

I have 2 numbers attached to my mobile. 1 is a mobile number and the 2nd is a Sydney landline number. Sending texts messages goes through the landline number but receiving goes through the mobile number. How do I fix this?

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Ray_YC
Online Community Manager
Online Community Manager

Re: 2 phone numbers

Hi SZC,

You're sending text messages from your landline? What type of service do you have? Residential/Business?

Just a heads up as per the red advisory message on the right when you posted your question that we don't have access to or visibility of customer accounts here on our public forum.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.


----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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