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reconnecting my services

tanya25

i had my service suspended and have payed what was ment to be how can i get someone to contact me and or restore my service 

Re: reconnecting my services

Yeldarb

Did you report a payment has been made? The link below should help you with that. I believe it can take up to 4 hours for the services to come back on according to one of the moderators recent posts.

 

http://www.optus.com.au/shop/support/answer/how-to-report-a-payment-or-restore-your-service?requestT...

Re: reconnecting my services

Esther

Hi tanya25 - apologies for the late reply! Were you since posting able to have your services restored okay? You can also report this via MyAccount and once the payment has hit the account you'd need to reboot your phone to refresh any changes. Keep us posted


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