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New Contributor
New Contributor

lost phone

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Moderator
Moderator

Re: lost phone

Hi @Jamie187,

If you've lost your phone, please follow these steps.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

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