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Mobile Outage Northern NSW has now been resolved 2PM AEDT
New Contributor anbacoma25
New Contributor

iheart radio no longer free

I have a plan until Feb 2019 and iheart radio was part of it, does this still effect my now?

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New Contributor anbacoma25
New Contributor

I have a plan until Feb 2019, does this still effect my now?

I have a plan until Feb 2019, does this still effect my now?

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Trusted Contributor
Trusted Contributor

Re: iheart radio no longer free

Iheart radio was not part of your mobile contract but just a bonus offering until withdrawn.

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New Contributor anbacoma25
New Contributor

Re: iheart radio no longer free

Thanks for the reply....

Typical ... disappointed customer

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Honoured Contributor
Honoured Contributor

Re: I have a plan until Feb 2019, does this still effect my now?

Hi,

You'll need to provide complete sentences for assistance.

Peter Gillespie
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Online Community Manager
Online Community Manager

Re: iheart radio no longer free

Hi there anbacoma25,

 

If you had a plan until Feb 2019 you would be out of contract now?

 

Please see iHeartRadio Changes and some customers depending on their contract situation looked to be receiving an extra 10GB as a result of this change.


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Honoured Contributor
Honoured Contributor

Re: iheart radio no longer free

@Ray_YC ,

Perhaps you could clarify the iHeart Radio changes FAQ for me? It seems to say that if you signed up BEFORE May 2018 you can get the free 10Gb for the remainder of your 24 month contract? But if you signed up AFTER then then you are out of luck? Why do almost 3/4 of customers miss out on the compensation? Unless I'm reading it wrong?

Peter Gillespie

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