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2018-12-17 09:25 PM
hi there i brought my daughter a mobile the optus x spirit and it came with a deal a $50 voucher when recharge with $30 dollers. phone was brought 14th december 2018 and set up that night and recharged that night with 30$. i got told 72 hours and i would get a email to activate. it has been 3 days and i have still not recived any....
has anyone else had this problem
2018-12-17 10:35 PM
Optus tends to apply a 'best efforts' approach to its promises.
I'd suggest wait a few days more as the 'cheque' is probably in the email.
2018-12-19 12:15 PM
Its now been 5 days and still no email. Very frustrating atm
2018-12-23 12:17 AM
it has now been over a week and still have noit recived gift card from optus and its really upsetting me as this 9is for my daughter. and still nothing has been done.............