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2017-04-20 09:27 AM
My Wifi calling appears to be working again. Could be a result of an issue with Optus as mentioned in a previous post. Was stable all of last night and this morning on my Wifi at home
2017-04-20 09:30 AM
Hey phillu65 - we may need to check into what's happening. Can you please shoot me a private message with your full name, DOB and your account number / address?
2017-04-20 09:37 AM
working again this am..and a call from optus technical tell me the network issue should now be fixed permanentlly?
2017-04-20 09:42 AM
Lets hope! Feel free to drop a message if you're needing a hand.
2018-06-28 04:19 PM
Another annoyed optus customer,new iphone 7,have contacted optus countless time over live chat as wifi calling never working,VOLte turned on,wifi calling on,have tried hard/soft rebooting and everything else optus recommended but still not working and yes have full bars wifi signal,working in remote area,it did however work once last swing,but as usual have no way to contact my family.My mates telstra service works fine with wifi.
Please sort out your crap
2018-06-29 02:20 AM
Hey @Nogood, sorry to hear no one has been able to assist with this. My team can run through troubleshooting and escalate to a specialist team if required. Please feel free to send me a private message with the below information so I can check this for you.
Are You The Primary Account Holder: Yes/No
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2018-09-18 09:50 AM
Same issue here with S9. Just randomly works and then stops working. Nothing helps - especially not the technical team. So annoying