Searching...

Mobile

Reply

Re: Wifi calling not working

Jezza70

My Wifi calling appears to be working again.  Could be a result of an issue with Optus as mentioned in a previous post.  Was stable all of last night and this morning on my Wifi at home

Re: Wifi calling not working

Gen_R

Hey phillu65 - we may need to check into what's happening. Can you please shoot me a private message with your full name, DOB and your account number / address? 

___________________________
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

Highlighted

Re: Wifi calling not working

phillu65

working again this am..and a call from optus technical tell me the network issue should now be fixed permanentlly?

 

lets hope

 

P

Re: Wifi calling not working

Gen_R

Lets hope! Feel free to drop a message if you're needing a hand. 

___________________________
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

Re: Wifi calling not working

Nogood

Another annoyed optus customer,new iphone 7,have contacted optus countless time over live chat as wifi calling never working,VOLte turned on,wifi calling on,have tried hard/soft rebooting and everything else optus recommended but still not working and yes have full bars wifi signal,working in remote area,it did however work once last swing,but as usual have no way to contact my family.My mates telstra service works fine with wifi.

Please sort out your crap 

Re: Wifi calling not working

Toomey

Hey @Nogood, sorry to hear no one has been able to assist with this. My team can run through troubleshooting and escalate to a specialist team if required. Please feel free to send me a private message with the below information so I can check this for you.

 

Full Name:
DOB:
Phone Number:
Are You The Primary Account Holder: Yes/No


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: Wifi calling not working

pub_licite

Same issue here with S9. Just randomly works and then stops working. Nothing helps - especially not the technical team. So annoying

Post a Reply
Top Contributors
64 Kudos
24 Kudos
17 Kudos
15 Kudos
13 Kudos