Q1) When will EMUI 10 be available for Optus Mate 20 Pro uses?
It was promised in Jan 2020 then hinted a week ago?
Do you have an ETA for release?
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Hi SimonFearby, as Optus has completed the testing it is now back in the hands of the manufacturer to distribute. In some circumstances, they choose to stagger the deployment to ensure their servers can keep up with the demand. This is mentioned in the Android Software Update thread in the What's the Process link 🙂
That was for Optus to complete testing. With regards to when Huawei distribute it, we don't have an ETA I'm afraid. You would need to ask Huawei.
Excellent, thanks for sharing. I'll be referring other customers with Huawei handsets to this. Cheers ☺️
I replied to Huawei with
>My serial number is F3R02######### Q1) When will I receive the update?
The reply was
> Kindly be informed that the updates are sending based on batches or as per the serial number of the device. It is also pushed to the customers based on several rules. Each new release needs to pass several revisions and test phases with local carriers to ensure that you will get the best user experience. In this regard, the EMUI 10.0 update for your phone model will be released during this month as each software build is optimized specifically for the hardware version of the device. By the end of the release, cycle witch is the February end for your device, all users will receive the update. We appreciate your patience and thank you for your corporation.