Accepted Solution

Waiting for S10


This is the 3rd time i have ordered a phone online with optus and the 3rd time they have stuffed it. 1-5 days i was told. When it got to 14 days i made contact and was told another 1-2 days. Now im at 22 days and still no phone. Not once have i been contacted to tell me that they are out of stock or a reason for the delay.


Not good enough Optus


Re: Waiting for S10


Thank you for raising this issue.
This is not something that we can assist with here on the forum as we don't have visibility or access to customer accounts/orders.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us or Message Us from your My Optus App under the Help menu. 

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