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New Contributor anmoldeep
New Contributor

Volte not working on Samsung Galaxy s9+

How can i enable voice over lte on my Samsung Galaxy s9+

Or have to wait for activation 

Thanks 

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Occasional Contributor TazzieTee
Occasional Contributor

Re: Volte not working on Samsung Galaxy s9+

I have that phone to. As it's only just launched, I imagine Optus is still intergrating support for VoLTE on their network for the Galaxy S9 and S9+.

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Online Community Manager
Online Community Manager

Re: Volte not working on Samsung Galaxy s9+

@anmoldeep, @TazzieTee is on the right track.

 

VoLTE hasn't yet been enabled on the Samsung GS9 range of handsets., I don't have an ETA, but keep an eye on our Android blog for updates https://yescrowd.optus.com.au/t5/Blog/Android-Software-Updates-09-03-2018/ba-p/398320.

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Occasional Contributor goonerash
Occasional Contributor

Re: Volte not working on Samsung Galaxy s9+

So how come i have 2 s9 plus phones and one sim shows Volte active and the other does not? On the one it is active on the settings are exactly the same as the other handset

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Occasional Contributor TazzieTee
Occasional Contributor

Re: Volte not working on Samsung Galaxy s9+

So, if you go into connections>mobile networks, can you toggle VoLTE on/off?

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Occasional Contributor goonerash
Occasional Contributor

Re: Volte not working on Samsung Galaxy s9+

No...I cannot even see the setting on either phone

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Occasional Contributor TazzieTee
Occasional Contributor

Re: Volte not working on Samsung Galaxy s9+

There might be a chance VoLTE was enabled on your sim card when it was in another phone?

Occasional Contributor goonerash
Occasional Contributor

Re: Volte not working on Samsung Galaxy s9+

That would totally explain it... the one it shows on is an old sim and the one it doesn't is a new sim but it does mean that it is actually active on the S9 plus so whoever wrote that isn't is wrong I can't see why they won't do it for the new SIM if it worked for the old SIM

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Occasional Contributor TazzieTee
Occasional Contributor

Re: Volte not working on Samsung Galaxy s9+

Requires Optus to distribute a software update to enable VoLTE in the mobile settings to then activate it on the sim card. 

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Occasional Contributor goonerash
Occasional Contributor

Re: Volte not working on Samsung Galaxy s9+

So in theory i could put the new sim in my note 8, enable volte and put it back in the other phone.. perfect workaround!

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