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New Contributor Liese73
New Contributor

Voicemail Access 321 not connecting

Ever since I had VoLTE installed on my mobile, I have not been able to access my voicemail through 321.  In order to make calls, I had to edit all my contacts to have +61 or +613 in front even though I had the mobile phone (HTC10) set to automatically add this as a prefix.  Now when I dial 321 or 1509 the call disconnects and does not go through.  How do I access my voicemail?????

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Crowd Champion caaf
Crowd Champion

Re: Voicemail Access 321 not connecting

What happens if you dial +61321 

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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New Contributor Liese73
New Contributor

Re: Voicemail Access 321 not connecting

The same thing, just disconnects.

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New Contributor Liese73
New Contributor

Re: Voicemail Access 321 not connecting

Problem has now been solved!  Need to dial +61411000321 to access. 🙂

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Crowd Champion caaf
Crowd Champion

Re: Voicemail Access 321 not connecting

Thanks for the update, very happy you sorted it out.

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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