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Regular Contributor
Regular Contributor

Voice Mail

I have checked my call forwarding this is the number +61411990001

 

I called 1509 it says that my voice Mail is active

 

Yet when I call, the call stops on the phone says missed call after 20 seconds. Yet the caller phone keeps ringing for another 20 seconds then says Optus advises that the number you have dialled is incomplete.

 

Why? Nobody can leave messages it's really annoying and very important that I can access this feature.

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3 Replies
Regular Contributor
Regular Contributor

Re: Voice Mail

Soooo is no Optus representative going to assist in getting this issue fixed?????

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Regular Contributor
Regular Contributor

Re: Voice Mail

I need some help with fixing this issue please, I am missing important messages, because the caller is unable to leave them.

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Online Community Manager
Online Community Manager

Re: Voice Mail

This is not something that we can assist with here on the forum. 

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. 

If not, please chat with us.  


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