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New Contributor
New Contributor

Voice Mail changed since VOLTE activated on Mate 10 PRO

When a voice mail is left for me it no longer goes to my 321 voice mail but instead I get a txt msg advising to click/tap to hear your msg. I want to revert to the "traditional" method. Any adice would be appreciated as I am not satisfied with this new method that seems to have occurred after VOLTE was installed/configured.

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Trusted Contributor
Trusted Contributor

Re: Voice Mail changed since VOLTE activated on Mate 10 PRO

Simply chat with billing customer service and get them to reactive normal voicemail for you, then you can go back to dialling 321.

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