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2018-10-24 08:10 PM
Is the process reasonably self explanatory following a hard reset?
Any Guidance please.
2018-10-24 08:17 PM
Yes updates are normal trouble free but should not require a hard reset. Why is it asking for a hard reset?
2018-10-25 03:58 AM
Hey @3007 - from my understanding, you should just be able to jump into your settings on the handset directly to perform the software update. Could I ask if you've managed to do this or if you were having any issues here?
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