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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

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Unlock phone from Optus network

The phone is device locked, how do i remove this?

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Re: optus phone

Hey @Jaspervine

You can unlock a device currently locked to the Optus network using our online form

You'll then receive an unlock code that you can enter at the prompt when you first insert a SIM on another network

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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