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New Contributor
New Contributor

Unknown caller id

Got a new samsung 9plus and incoming calls are showing as unknown even though I have these callers in my contacts. At wits end to fix this. Any ideas?

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Esteemed Contributor
Esteemed Contributor

Re: Unknown caller id

There is a known issue with the caller ID and I would suggest contacting support on the live chat link below or the live chat in the mobile app and asking support to look at the problem for you.

 

http://www.optus.com.au/shop/notices/service-chat

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