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New Contributor
New Contributor

Two mobile contracts expired and still paying $40 per month. What do I need to do?

What happens when mobile phone contract expires?  We are on My Basics plan with home phone/broadband (suppposed to be $60 per month but fluctuates) plus two mobiles on $40 My Plan Plus.  One mobile contract expired in November 2017 and the other just expired March 2019.  I didn't get notification that either plan expired. So I have been paying $40 per month since Nov 2017 after contract expired on one mobile. Should I still be paying $40 per month for each mobile, as phones are paid off now?  What am I paying for? Don't want to get stuck on phone for hours trying to get an answer.

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Esteemed Contributor
Esteemed Contributor

Re: Two mobile contracts expired and still paying $40 per month. What do I need to do?

Many plans have no handset fees and subsequently continue at the same rate until you change them. If you change those phones to a sim only plan you will most likely gain much more data for your $40.

 

https://www.optus.com.au/shop/mobile/phones/sim-only?

 

 

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