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Jocee
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New Contributor

Text message not sent from Brisbane to Nz

My texts are not recieved or sent from Brisbane to New zealand
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Kyri_YC
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Moderator

Re: Text message not sent from Brisbane to Nz

Hey @Jocee


If you are having trouble sending SMS's to New Zealand, I recommend ensuring that you are inputting the necessary area code (+64)  when entering the number you are trying to message. 


This should be the same on the other end as well (the person in NZ trying to send you messages)


If you continue to have troubles, I recommend getting in touch with our Support team via the My Optus app.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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