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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Kelvin1111
New Contributor

Tab S4 firmware

May I know when will we get firmware and security update for tab S4 purchased from Optus?  Mine has June 2018 patch, which is very old

8 Replies
New Contributor bobodevil
New Contributor

Re: Tab S4 firmware

That's right. There has been features that Samsung released for BETA that requires the Tab s4 to be on the newest patch.

 

please help expedite.

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Moderator Aman_B
Moderator

Re: Tab S4 firmware

Hi @ Kelvin1111 and @bobodevil - So sorry but we don't have an update on this yet.  Please feel free to check the  available and coming updates online here


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New Contributor WilliamP
New Contributor

Re: Tab S4 firmware

Still no update on new firmware for Tab S4 since July. Will this device keep getting ignored? Other carriers overseas offer monthly updates what is going on with Australian carriers?

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New Contributor WilliamP
New Contributor

Re: Tab S4 firmware

Is this question being ignored like Optus ignored firmware updates the the Tab S4?

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Highlighted
Online Community Manager
Online Community Manager

Re: Tab S4 firmware

I did send an email to our device testing area, that was a few months back.


I'll send a follow up through.

 

What's the current build number on the TAB S4 you have?


I've expressed customers concerns over the fact that they haven't received a security patch update since launch. 

 

 

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We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

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New Contributor bobodevil
New Contributor

Re: Tab S4 firmware

Security Patch October 2018 is out now.

 

 

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New Contributor WilliamP
New Contributor

Re: Tab S4 firmware

Yep, it looks as though the updates are managed through Samsung rather than Optus 

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Online Community Manager
Online Community Manager

Re: Tab S4 firmware

That's correct. 


I received an email on Friday.

 

Galaxy Tab S4 is open market version. There will be no updates for Optus. Samsung updates will be for all open market customers and we do not need to test unless the changes are significant.

 

Look like we're relying on Samsung Aus for the update. 

--------------------------------------------------------------
We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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