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Garry_2002
New Contributor
New Contributor

Sim network unlock pin for Samsung M40

I have bought new samsung m40 however device asking for SIM NETWORK UNLOCK PIN.. Request if someone can help with code or solution

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Ray_YC
Online Community Manager
Online Community Manager

Re: Sim network unlock pin

Hi Garry_2002


That must take away from the excitement of having a shiny new phone to play with.

Please help us by letting us know where you bought your new Samsung from?

If it was from outside Optus, you would need to obtain it from the seller that you bought it from.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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ShaneMiddo
Occasional Contributor
Occasional Contributor

Re: Sim network unlock pin

Same issue here! Mobile is a Samung J5 bought from the Optus Store Tuggerah NSW.

Any solution to this as the store was USELESS!

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ShaneMiddo
Occasional Contributor
Occasional Contributor

Re: Sim network unlock pin

This is what I have been advised by Tech Support;

"I checked and found that the network unlock code is not updated by the manufacturer. However, not to worry....I will go ahead and escalate this to the backend team so that the backend team will contact the manufacturer and get the unlock code for you. It will take 5-7 business days."

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Ray_YC
Online Community Manager
Online Community Manager

Re: Sim network unlock pin

Thanks for the update ShaneMiddo, hopefully that helps out the OP Garry_2002 as well.

The form can be found on this thread.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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