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New Contributor hkpack
New Contributor

Re: Sim Network Unlock Pin

hi Ray

i have same issue i did online check on optus unlock guide but  didnot solve .i need sim unlock code i requested to optus provide the unlock code but i am still waiting their email with code . its been over month now i need to use my optus x start phone overseas please help me out. thanks

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New Contributor lockjaw
New Contributor

Re: Sim Network Unlock Pin

It took me 3 weeks to finally get the pin emailed to me.  I contacted optus every few days with different technicians giving me all sorts of codes to try as I don't think they knew what code I needed despite all the messages that were on my file.  Then after my last call, the email finally came, I entered the code and then straight away I changed provider.  I was very disappointed with the time frame it took for Optus to get  the code sorted as it seems to be quite a few people have had the same issue. Good luck!

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Online Community Manager
Online Community Manager

Re: Sim Network Unlock Pin

Hi there hkpack,


Thank you for raising this issue. 


If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Message Us here 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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