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KTP66
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New Contributor

Send/receive images in SMS pixel 5

Recently upgraded from Samsung S8 to pixel 5. Cannot send or receive photos in messaging either on home wifi or on data.
Any ideas?
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Ness_YC
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Moderator

Re: Send/receive images in SMS pixel 5

Hey @KTP66, thank you for reaching out. We have an MMS guide that provides activation and troubleshooting instructions. We also have a specific step-by-step guide for the Pixel 4 XL. However, this guide should apply to the Pixel 5 as well. This involves activating the MMS APN (Access Point Name). If issues still persist, we welcome you to utilise our 24/7 Messaging Service via the My Optus App. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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